Hello, Thank you for contacting the EVUS Call Center. The passport containing your United States visa has been reported as lost or stolen by the Chinese government. This means that although you may still be in possession of the passport, the passport and U.S. visa are invalid. This is the reason for your current unsuccessful enrollment. Please do not attempt to submit any new enrollment at this time. You must contact the Chinese passport issuing authority to resolve the matter. If the passport issuing authority cannot or will not remove the lost/stolen status, then you must obtain a new visa in a valid replacement passport prior to traveling to the United States. Thank you.
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